Help Center

Frequently Asked Questions

Payments

What are my payment options?

When will my credit card be charged?

What is Payfast Instant EFT?

What is Mobicred ?

Mobicred Help

General

What mobile network is used in your Deals?

Can I keep an existing mobile number?

How long will it take for airtime/data to be loaded on my new SIM?

When will the airtime be loaded?

What happens after 48 hours and my sim is still not active?

Does the airtime carry over if I am not using the Sim?

Can the airtime be transferred?

What is the difference between “top-up wallet” and “recurring wallet”?

Can the airtime be used to buy Data bundles or SMS bundles?

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